If you know someone who has been affected by an incident on placement, please let them know they are not alone and support is available.
If you are a fellow student or a placement educator or someone working alongside the student the incident happened to you should also consider who you might need to report to. See below under Reporting.
Are they in immediate danger? If they are in immediate danger or seriously injured, you can call Emergency services on 999 (or 112 from a mobile).
Finding a safe space. If an incident has just happened check to see if they feel safe and secure and if they have or would like a trusted friend or family member with them.
Listening & offering support - the person affected may want to share and talk through their experience with you.
This following guidance gives helpful advice regarding supporting a friend. Based on the Samaritans guidelines for active listening, the following video offers 6 easy tips on supporting a friend or loved one while helping them thorough a tough time. To access please click HERE
Signposting
You may want to seek advice on their behalf or encourage them to do so themselves.
All students can access support from our university wellbeing and counselling services, based in student services. For more information please see below:
Mental health and wellbeing support for students available within QMU:
- QMU Wellbeing service HERE
- QMU Counselling service HERE
- Togetherall - online support for mental health HERE
Our students can also speak with a member of staff in their Student's Union who can offer advice and guidance helpzone@qmu.ac.uk
Report
Depending on the incident you should consider if you need to report the incident that happened to the student.
You can do this using the following ways:
- Report and Support. Report the incident using this portal as a third party. Give us as much information as possible and we will follow up providing the student with the support they need and yourself with further information and advice. You can also chose to do this anonymously if you prefer.
- School Office or Placement coordinator. You can report directly to the placement coordinator or the school office and the school office academicadministration@qmu.ac.uk or call 0131 474 0127
- Reporting to the NHS. Reporting to the placement provider. If the incident took place on placement in for example an NHS setting it would be primarily the placement setting who would be able to take the report/ complaint forward. This means that if you want your concerns heard you will also need to report to your placement provider. You can find out more about how to report in an NHS setting in this link.